Frequently Asked Questions


In order to avail this offer, you have to make bKash payment from bkash APP within 27th March to 14th April 2019.


The cash back percentage is flat 20%.

Maximum BDT 1,000. Per transaction maximum BDT 500.

There is no limit on transaction count. You can get cash back as many times possible as you make payments until the cumulative cash back amount reaches BDT 1,000.

Yes, The offer is only for bKash app. To avail this offer customers must have to make payment with bKash app.

No, there will be no limit on transaction count in this campaign.

No, there will be no daily limit on transaction amount in this campaign.

You will receive cash back amount instantly after making successful payment.

Your eligible amount will be disbursed to your bKash Account from which you made the payment.

Yes, your account needs to be in Active Status and in favorable condition to receive cash back.In case the cash back disbursement fails due to technical or customer account status related issue, bKash will retry cash back disbursement with three intervals within 2 months after the campaign. If all attempts fail, no other attempt will be made and customer will no longer be entitled for the cash back amount of this particular campaign

If you make any wrong payment transaction, you have to call 16247 or approach bKash centers, bKash Plus, Facebook fan page, Web chat (Live chat service) as well as send e-mail to support@bkash.com and officially inform/report the issue.

If your payment is valid and bKash recognizes the transaction as authentic, you will receive cash back. Otherwise, bKash reserves the right to cancel cash back payout if the particular transaction and/or the your transaction behavior raises reasonable suspicion that you have abused the benefit of the cash back campaign.

Most likely you will receive your cash back instantly as per eligibility. There could be unanticipated cases where cash back payment would be delayed. If you do not receive your cash back, you can call 16247 or approach bKash centers, bKash Plus, Facebook fan page, Web chat (Live chat service) as well as send e-mail to support@bkash.com to know details about it.

No . Please note that Daraz will not accept split bKash payments for a single order. All bKash order payment must be on the exact order amount. Split payments will result in cancelled orders and will not be eligible for cashback.

More Deals For You